Data Deletion Instructions

Self-service deletion

You can delete your Canli Pazarci account and related personal data from Profile. Account deletion does not delete business data. Business owners can delete business data with Delete business in Business settings. Self-service deletion is permanent and usually completes immediately after confirmation.

Steps

1. Sign in to your Canli Pazarci account.
2. Open Profile. To delete business data (Instagram connections, captured comments, CRM contacts), use Delete business in Business settings.
3. Enter your password and the confirmation word shown on the form (DELETE or SIL), then submit.
4. Your session ends and account data are removed. You will need a new account to use the Service again.

What is deleted

Account deletion covers your account profile, authentication data, and your membership in businesses. It does not delete business-owned data such as Instagram connections, captured comments, or CRM contacts. Business owners can delete that data with Delete business in Business settings. Limited retention required by law still applies (for example security logs or records needed to establish/defend legal claims for the applicable limitation period).

KVKK erasure rights

Under KVKK Articles 7 and 11, you may also request deletion, destruction, or anonymisation of your personal data when the conditions are met. Self-service account deletion is the fastest path. Other KVKK applications are handled under Article 13 as described in our Privacy Policy & KVKK Clarification Notice (response within 30 days).

Non–self-service requests

If you cannot access your account, email info@canlipazarci.com.tr from your registered address when possible (or use another method accepted under the Application Communiqué). We verify identity and process the request within thirty (30) days at the latest.

More information

For full details on processing and your rights, see our Privacy Policy & KVKK Clarification Notice.