Comments arrive as they happen
Connect once. Live comments stream in automatically—and you can also catch buyers on posts and Reels when you choose to open them for selling.
How a sale happens
From noisy comment to clean order
Instagram live moves fast. Canli Pazarci turns that chaos into a calm path: spot the buyer, reply the right way, and land the details where your team can finish the sale.
01 02 AI understands what they mean
Buying interest, price questions, size and color asks, shipping, stock—each comment gets a clear intent so the next step is never a guess.
03 The right reply goes out on time
Private replies go straight to the buyer. Serious buyers get order questions. Product questions get answers from the item you pinned on air. Noise stays quiet.
04 Your team finishes with context
Threads land in one inbox. Leads and addresses sit in the CRM. When it’s your turn to reply, the conversation is already warmed up.
AI that sells with you
Not a chatbot toy—your live-commerce co-pilot
The AI is trained for Instagram selling moments: what to ignore, what to answer, when to ask for an order, and when to hand the thread to you.
Keeps related comments
It keeps product, price, size, stock, and order comments. Unrelated chatter does not start a sales DM.
Filters the noise for free
Emoji-only and empty noise do not waste your team’s attention—and they do not add to your usage bill.
Sounds like your brand
Set language, tone, brand notes, and one extra notes box. Replies stay on-voice in Turkish or English.
Answers from the product on air
Pin the item you are showing. Price, sizes, colors, and stock can be answered from that product—so the AI does not invent details.
Pulls order details from the chat
As buyers send name, phone, and address in the thread, those details are gathered into the contact—ready for your team to fulfill.
Live catalog
Show it. Pin it. Answer from it.
Keep a simple product list—photos, prices, sizes, colors, stock—and pick what is on air during the live.
While that product is pinned, buyers get facts about the piece you are holding up. If they ask about something else, or no product is pinned, the AI asks which item they want.
Beyond the live
Turn posts and Reels into selling moments too
Go live when you want—and keep selling under your content when you are offline.
Choose which posts capture comments. Capture every comment, or use keyword gates so only the right phrases trigger a reply. For each keyword, use a smart AI answer or a fixed message you control—perfect for campaigns, drops, and “comment X to order” creatives.
You + AI together
An inbox that knows who needs you
Automation handles the first mile. Your team owns the finish—with every comment and DM in one timeline.
- Open, closed, and “Your turn to reply” views so nothing important sits unseen.
- Jump in and reply as the brand when the AI should step aside—follow-ups stay possible while Instagram’s messaging window is open.
- If they do not name a product, the AI asks which product they want before it collects order details.
Buyer memory
Every commenter becomes a contact
From first hello to shipping address, the relationship stays in one place—not lost in a scrolling live chat.
Contacts move from viewer to lead to customer as buying signals appear. Search, filter, open the thread, and see phones, addresses, notes, and last relevance. Profile cues from Instagram help your team recognize serious buyers faster.
Stay on camera. Let the system catch the sale.
Canli Pazarci is built for merchants who sell out loud on Instagram—live first, then posts—without hiring a second team just to type DMs.
Simple hybrid pricing
A one-time setup, a subscription fee, and usage only where AI does work—spam and messages you send yourself stay free.
Fixed fees
Setup
One-time onboarding for your Instagram live workflow.
10,000 TRY
Yearly
Platform access, hosting, and ongoing support. Equals 2,100 TRY per month when billed yearly.
36,000 TRY
25,200 TRY−30%
Usage
Spam / filtered comments
Emoji-only and noise comments are not billed.
0 TRY
AI classify or reply
2 credits per comment classification, comment reply draft, or conversation follow-up. Sending that reply on Instagram is not billed extra. Fixed keyword replies are free.
0.50 TRY
Human dashboard DM
Messages you type and send yourself from the inbox. Not billed.
0 TRY
Example bills
Quiet monthAbout 2,250 TRY total
A lighter live schedule: most comments are noise, with a handful of real conversations.
- Subscription fee2,100 TRY
- 4,000 spam / filtered comments0 TRY
- 300 AI classify or reply × 0.50 TRY150 TRY
- 90 human dashboard DMs × 0 TRY0 TRY
Estimated total2,250 TRY
Busy live monthAbout 2,800 TRY total
Several strong lives: more AI classify and reply work, plus longer order DM threads.
- Subscription fee2,100 TRY
- 10,000 spam / filtered comments0 TRY
- 1,400 AI classify or reply × 0.50 TRY700 TRY
- 750 human dashboard DMs × 0 TRY0 TRY
Estimated total2,800 TRY
Amounts are in Turkish lira (TRY). Yearly billing is 30% off the monthly subscription rate. See the Terms of Service, Distance Sales Contract, and Cancellation & Refund pages for how fees and withdrawals apply.
From the studio
Merchant FAQ
How comment capture, DMs, products, and billing work when you are the one on camera.
What happens when someone comments during my live?
Start a live session in the dashboard when you go live on Instagram. Comments are captured only while that session is active. Related comments get a private DM. The AI answers product or order questions from the item you picked on air, then asks for name, phone, and address so your team can finish the order.
Do posts and Reels work the same way?
Yes. Posts and lives use the same keyword gates, AI or fixed replies, and order DMs. For a post, you turn capture on and can attach a catalog product. For a live, capture runs only while the dashboard live is active and uses the product you pick.
What is Keywords vs All comments?
Keywords is the default. Only comments that include a gate word are captured. A match is treated as related—the classifier is skipped. For each keyword you choose an AI draft or a fixed message you wrote. All comments captures every non-emoji comment; AI decides if it is related, then drafts a sales DM. You can switch to All yourself.
Will the AI answer price, size, or shipping questions?
Yes. If the buyer asks about the product or the order, the AI answers first from the pinned or attached product, your brand details, and your notes. It names the product when it states a fact. It does not invent missing details. Then it continues collecting the order.
Do I still need to write DMs myself?
Not for the first reply. Related comments get an automatic private message. You can open the inbox at any time and reply as the brand. Messages you type and send yourself are free.
When do credits get spent?
Only when AI classifies a comment or writes a reply—0.50 TRY (2 credits) each. Emoji-only comments, fixed keyword replies, sending that AI reply on Instagram, and DMs you send yourself are free. Setup and subscription are separate; see the pricing section above.
How does the AI know which product I am selling?
Keep a catalog with photos, price, variants, and stock. During a live, click Pick on the item in your hand. On a post, attach a product in Configure. If no product is set, the AI asks which product they want before it collects order details.
Can I use a comment-to-order word like ALDIM?
Yes. Add that word in Keywords mode. Matching comments skip classification. Send a fixed reply you control, or let AI write the DM. The same setup works on lives and on posts.
What do I need on Instagram?
A Professional Instagram account connected in business settings, with permission to manage comments and messages. Then start a live session in Canli Pazarci when you go live, or turn capture on for the posts you want to sell from.